In-home repairs · West London

Fridge freezer repairs in West London

A warm fridge puts your food, and your week, at risk. We find out why it isn’t holding temperature, talk you through the options and get it cold again wherever a repair makes sense.

  • £40 call-out with diagnosis
  • 12-month parts guarantee
  • Mon–Sat, 9am–6pm
An American-style fridge freezer in a fitted kitchen
Common faults

Common fridge freezer faults, and what usually causes them.

The symptom tells us where to start looking. These are the most common fridge freezer problems, and what tends to be behind them.

01

Not cooling

Could be a failed thermostat, temperature sensor, fan motor or control board, or the compressor’s start components. We test before we replace anything.

02

Freezer icing up

Heavy frost usually means a failing door seal or, on frost-free models, a fault in the defrost system such as the heater, sensor or timer.

03

Water in the bottom of the fridge

Typically a blocked defrost drain. We clear it and look at why it blocked, so it doesn’t happen again next month.

04

Too cold, freezing food

A thermostat or sensor reading wrongly, or an air damper stuck open, can freeze everything in the fridge section.

05

Noisy running

Buzzing, clicking or grinding often comes from a fan motor or the compressor relay. Some noise is normal; we’ll tell you which kind yours is.

06

Split or loose door seals

A damaged seal lets warm air in, makes the appliance work harder and causes frost. Replacement seals are available for most models.

Before you book

A few quick checks that could save you a call-out.

We’d rather you didn’t pay for a visit you don’t need. If none of these help, we’re happy to take it from here.

  1. Check the temperature setting hasn’t been knocked, and that there’s a little space around the appliance for air to circulate.
  2. Make sure the door closes fully and nothing inside is pressing against the seal.
  3. If the freezer is badly iced up, a full manual defrost can help as a short-term measure.
  4. Keep the doors closed as much as possible until we arrive.

Never remove panels or covers from an appliance that’s plugged in. If you smell burning, see scorching or the appliance trips your electrics, switch it off at the wall and leave it to us.

What we cover

Every type of fridge freezer, every major brand.

  • Fridges, freezers and fridge freezers
  • American-style and side-by-side
  • Integrated and freestanding
  • Frost-free and static models

If the fault turns out to be inside the sealed refrigerant system, such as a gas leak, that is specialist work and often uneconomical on older appliances. We’ll tell you that up front, before you spend anything on a repair.

Brands

We repair fridge freezers from all the major manufacturers, including:

  • Bosch
  • Siemens
  • Neff
  • Miele
  • AEG
  • Zanussi
  • Electrolux
  • Hotpoint
  • Indesit
  • Whirlpool
  • Beko
  • Samsung
  • LG
  • Hoover
  • Candy
  • Haier
  • Smeg
  • Rangemaster
  • Belling
  • Grundig
  • Blomberg
  • Liebherr
  • Fisher & Paykel
  • Hisense

We’re an independent repairer, not affiliated with any manufacturer.

Fridge freezer questions

Asked and answered.

More appliance repair FAQs
My fridge isn’t cooling but the freezer is fine. Why?

On many frost-free models, cold air is blown from the freezer into the fridge by a fan through a small damper. If the fan, damper or defrost system fails, the freezer can stay cold while the fridge warms up. It is a common and usually repairable fault.

Can you re-gas my fridge?

Faults in the sealed refrigerant system are specialist work. We’ll diagnose whether that is the problem and tell you whether it’s worth repairing.

Should I keep my fridge switched on until you arrive?

Yes, unless it is tripping the electrics, smells of burning or is leaking near a socket. In those cases, switch it off at the wall and keep the doors closed.

Fridge freezer playing up? Let’s take a look.

Book a slot online or give us a call. £40 call-out including diagnosis, and a clear quote before any work starts.